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Accessibility

Accessibility

5 June 2025
We are committed to offering maximum accessibility and we strive to provide facilities that meet the requirements of all our guests.
On this page you will find details of our current Accessibility Measures as well as links to Accessible Screenings and more. 

Accessing the Building Via Wheelchair

The Cinema is wheelchair accessible via a sloped access at the left hand side of the building. There is a door bell to ring, on the gate, and our staff will come and let you in.
Ramped Access to the building
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Access to Auditoriums

Auditoriums 3 and 4 are situated on one level, with designated wheelchair spaces. There is also room to transfer from a standard sized wheelchair to any of the seats on the very front row.
 
Screen 3 is located just off the foyer.
You enter the auditorium from the back. Seat G1 is closest to the door and the auditorium is raked so all rows are accessible.
There are 4 designated wheelchair spaces (no physical seat) located on the end of Rows F, E, D & C
 
Screen 4 is located along a corridor, just off the foyer.
You enter the auditorium from the front. Seat A1 is closest to the door. Row A is on one level and fully accessible. There is a 25mm lip to access Row B. Rows C - G are stepped
There are 2 designated wheelchair spaces (no physical seat) located on either end of Row A.
 

Toilet Facilities

We have Gents and Ladies facilities located in the foyer.
Please Note: We do not currently have an accessible toilet.
The Gents has 2 urinals and 2 toilet cubicles. There is a sanitary bin provided in one of the toilet cubicles.
There is also a hand wash basin, stocked with hand soap & paper towels
 
The Ladies has 3 toilet cubicles, one of which is slightly wider and has support rails to aid people who require extra support.
Each toilet cubicle has a sanitary bin provided. There is also a nappy changing bench & sanitary bin.
There are 2 hand wash basins, stocked with hand soap & paper towels
 

Assistance Dogs

We welcome Assistance Dogs, but do ask that you let us know as soon as possible to ensure that you get a suitable seating area for your dog to be comfortable.
If attending a Descriptive Subtitle Screening, the volume is purposefully lowered to be better for those with implants and this can be a more comfortable environment for assistance dogs also.
We will gladly provide drinking water, on request. 
 

Autism and Sensory Friendly Screenings

These Screenings are intended to provide a safe and welcoming environment for people on the Autism Spectrum as well as those who may have other sensory needs.
For these screenings we adjust the whole cinema environment, as follows:
 
  • Lights are left on a mid-setting 
  • Sound levels are a bit lower 
  • There are no adverts or trailers, with the film starting at the advertised time 
  • There is a relaxed attitude to noise made by guests enjoying their film
  • The team have undertaken training to help you where needed, but also will stay out of the way until asked 
  • Finally, we welcome guests to change seating during the performance if needed and if you have a specific snack/drink that we do not offer, we allow outside refreshments under this circumstance. 
You can find details of our Upcoming Autism and Sensory Friendly Screenings

Descriptive Subtitle Screenings

Screenings with Descriptive Subtitles are held regularly - usually on a Sunday and Tuesday, at times that are appropriate to the main target audience, for the benefit of audiences who are d/Deaf and Hard of Hearing. 
These clearly display dialogue and essential sound cues on screen for viewers to fully appreciate their film. Sound levels are also slightly lower on these screenings, which can be of benefit for those with conditions such as Tinnitus. 
Currently, the pre-feature advertisements are NOT captioned, but we are assured that this will change soon. 
You can find our Upcoming Descriptive Subtitle Screenings

How To Claim A Free Ticket for an Essential Carer Companion

We welcome the use of The Cinema Exibitors' Association Card (CEA). 
This is a national scheme that can be used to verify that the holder is entitled to an extra ticket, free of charge, for an essential carer or companion.
If you are in receipt of disability living allowance, attendance allowance or are registered blind, you are entitled to a free cinema ticket for the carer accompanying you. Click HERE for more information about eligability.
You just need to apply for a card via this link: Get a CEA Card and show it when you come to the cinema, or type the number in when booking online via our website or app.
Please note this is not available for Special Events, only standard screenings.